Returns + Exchanges

Returns

We are happy to offer a no questions asked refund policy for 30 days after purchase. Simply email us at support@wineswithcharm.com and we will start the process.

To be eligible for a refund, your item must be returned to us unused and in the same condition that you received it. It must also be in the original packaging.

If a charm comes breaks or comes apart anytime during your first year of use, we will gladly replace that charm.  Just email us at info@wineswithcharm.com and tell us which charm it is and your address, and we will get another on it's way to you.


Shipping

To return your product, you should mail your product to: 872 S. Milwaukee Ave. # 172 Libertyville IL USA 60048.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.